Have a question that isn’t answered on our F.A.Q. page? Then feel free to contact Lil Duck Duck via the e-mail links below and we’ll write you back as soon as possible (business days are Monday – Friday, 9:00-4:00pm EST, excluding US holidays).
Fax Number (Photo Releases only, please):
Toll Free – 877.787.6885 – your photo reprinting release can also be scanned in and returned as a .jpg or .pdf attachment via e-mail. You may download our standard release form if needed – digital proof requests can only be accepted via our site and photos cannot be faxed directly.
Looking for our phone number?
Conducting business correspondence by email does two things that are unique. The first is that we will always have your wishes in black and white and easily available for reference. Secondly, it removes a layer of written translation between a customer service representative on the phone and your thoughts. With email, you can organize your thoughts and have them easily referenced for clear and honest communication, allowing your designer to make your proof accurately and promptly.
Based in Central Florida, we are a licensed LLC as well as a family business and use Paypal as our secure payment processor to keep your credit card/bank information safe. After design proof approval, a secure, itemized invoice is issued to you directly via Paypal as a secure credit card or other payment processor for your privacy and security.
If you wish to send us your photos for your design via postal mail, just let us know and we’ll be happy to provide our postal address for USPS mailing once you have placed your free digital proof request. Thanks!