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Thank you for visiting us, but please note that we are currently closed until January 5th to celebrate the holidays with our duck family & friends. We'll be happy to work with you on your custom design when we return, answer any questions you might have & we wish you a wonderful holiday season!

Have a question that you can't find the answer to in our F.A.Q. page? Then feel free to contact us via the e-mail links below (no phone calls please, see below).

E-mail the Customer Service Ducks
9am- 5pm Eastern Time
Monday - Friday
Due to the high volume of holiday orders, please allow for 24 business hours for a response from our team.

E-mail the Shipping Department
9am - 5pm Eastern Time
Monday - Friday

Fax Number (for Photo Release Forms only):

Toll Free - 877.787.6885 - they can also be scanned in and returned as a .jpg or .pdf attachment via e-mail. Here is our standard release form.

Looking for our phone number?

While our child, Lil' Duck, is certain that the phone is his own personal property, he's not that great at answering questions for you yet (he's only four!). Our business was created for our little one (more about us here), so we work via e-mail to allow him to play and spend time with us, as well as to keep everything in writing (it's the fastest way for us to handle incoming requests).

If you wish to send us your photos for your design via postal mail, just let us know and we'll be happy to give you our postal address once you have placed your free proof request. Thanks!