Contact Information For The Ducks

Have a question that you can't find the answer to on our F.A.Q. page? Then feel free to contact us via the e-mail links below.

E-mail the Customer Service Ducks
9am- 5pm Eastern Time
Monday - Friday

E-mail the Shipping Department
9am - 5pm Eastern Time
Monday - Friday

Fax Number (only for Photo Releases):

Toll Free - 877.787.6885 - they can also be scanned in and returned as a .jpg or .pdf attachment via e-mail. Here is our standard release form.

Looking for our phone number?

Conducting business correspondence by email does two things that are unique. The first is that we will always have your wishes in black and white and easily available for reference. Secondly, it removes a layer of written translation between a customer service representative on the phone and your thoughts. With email, you can organize your thoughts and have them easily referenced and it gives our designers more time to work on your proof.

If you wish to send us your photos for your design via postal mail, just let us know and we'll be happy to give you our postal address for USPS mailing once you have placed your free proof request. Thanks!